How AlforbFX protects your data
- We use the highest levels of data encryption on our websites and applications
- A strong team of professionals is constantly monitoring and always prepared to respond to any incident or irregular activities in online payments
- We take all controls to maintain the AlforbFX Direct portal as a safe place for executing your transactions
- Passwords must be of a certain complexity and length
How AlforbFX protects your data
- For any update of personal information/processing of any of your personal data requests, we will verify that you made this request prior to taking any action
- 2 step verification option
- Automated email confirmations for changes to your account password
- We have a Data Protection Officer monitoring GDPR compliance and we are regularly audited by external parties against all the controls we have in place to protect our systems and data
Precautions you should take
When it comes to online banking and financial operations, there are several precautions you should take to prevent potential fraud or scam attempts.
Beware of Phishing
Phishing emails are a common tactic used by fraudsters, used to obtain personal information by posing as a trusted company. Never open any attachments or click on any links in any emails that are suspicious, or respond to them. Watch out for scammers using similarly named email domains to appear as if the communication is from an official source. Whilst not always the case, such emails often contain spelling mistakes or improper formatting which can be an indication that something is not right.
Voice phishing and number spoofing is another method used to convince victims to disclose sensitive data so always confirm the authenticity, even it is from a number you recognise.
Don't share your account info
Never share your password(s) or sensitive account information with anyone, nor should you write down any passwords or access codes. Be wary of any contact asking you to provide account details or personal information such as your ID.
Viruses & Malware
Malicious malware and viruses can send information from your device or change transaction details in an attempt to steal your identity or funds. Don’t download files or programs from unknown sources.
Set up anti-malware software on any devices that you may use and frequently update them. You should also ensure that you have the latest OS updates on your device.
Don’t disclose your data!
When browsing online, check that the website has https:// and the secure padlock icon in the URL bar. Beware of website spoofing, where a legitimate website is cloned and used to collect customer information, often sent via phishing emails or browser pop up windows.
Only use secure internet connections and not public Wifi, as such networks are more open to hacking. If you use a shared computer, never save login information and clear the cache and cookies after each session.